Sr. Product Manager – Managed Cloud Services
2nd Watch has an opening for a Sr. Product Manager to join our team! The Sr. Product Manager will be responsible for leading 2nd Watch’s cloud solutions and driving product growth in this rapidly moving market. This will be achieved by researching global market opportunities and challenges, gathering and prioritizing product and customer requirements, developing strategic product plans, driving appropriate development, sales, and services activities and developing marketing collateral necessary to support assigned products.
Scope and Accountability
Works collaboratively as a member of the 2nd Watch team to determine product strategy and requirements for the 2nd Watch Managed Cloud Services.
Collaborates with the customers, engineers, solutions architects and account managers to innovate and design new solutions for our suite of service products.
Evangelizes 2nd Watch products and capabilities to the cloud computing community.
Partners with Managed Cloud Services and Cloud Enablement teams to research new technology directions in the emerging cloud market and recommends strategy to the organization.
Works with customers to understand their cloud initiatives and identify product opportunities
Collaborates with cross functional stakeholders to ensure release readiness across multiple products.
Manages pricing and packaging of Managed Cloud Services offerings.
Measures and analyzes margin performance of offerings.
Works with new and existing software and service partners to fill gaps and bring additional value to 2nd Watch Managed Cloud Services customers.
Desired Skills and Experience
Skilled in defining, managing and evolving a differentiated positioning and messaging for assigned products and markets. Will oversee development of materials and assist with marketing programs.
Ability to effectively represent products, markets and strategies to customers, partners, analysts and media through public speaking, social media, written and other communications.
Ability to work with customers to understand current and emerging needs and translate into product requirements.
Ability to articulate business value of products to internal and external customers.
Expertise in launching new products and releases working with executive management, sales, operations, marketing, training, and support functions.
Understanding of market dynamics and competitive landscape that affect product features, positioning and direction.
The ideal candidate will possess:
Experience with product management of MSP services
Experience with software and tools used by MSPs to support customer requirements
Experience with cloud computing/virtualization technologies
Demonstrated ability to learn new and complex technologies so that concepts can be communicated at all levels of the organization
Outstanding oral and written communication skills, problem solving and analytical skills
Experience evaluating, selecting and integrating 3rd party software and services
Experience with market sizing, segmentation and competitive intelligence
Knowledge of and demonstrated expertise in enterprise MSP offerings
Honed analytical skills and highly developed communication skills
Experience with agile software development methodologies and practices
Experience working on software requirements for interdependent suite of products strongly desired
Responds to RFIs/RFPs from customers and prospective customers.
BS/BA degree in Computer Engineering, Business Administration or related discipline or equivalent experience, Masters degree a plus
10+ years in technology product marketing or product management experience, SaaS or IaaS product experience a plus
About 2nd Watch
2nd Watch is an enterprise workload management provider that helps companies accelerate data center capacity growth through adoption of the public cloud. The company’s public cloud-native services and tools implement and automate critical workload management processes including migration, procurement, provisioning, operations, financial management, and governance. 2nd Watch has helped hundreds of customers increase agility and lower operation costs by shifting workloads into more than 75,000 instances in the public cloud. The venture-backed company is headquartered in Seattle, Washington.